Important Notice: Suspicious Emails and Messages Impersonating Hotels, Ryokans or Online Travel Agencies
It has come to our attention that some guests who booked their stays through the online reservation sites such as "Booking.com" have received suspicious messages via email or messaging applications including "WhatsApp." These suspicious messages contain unauthorized URL links that, under the guise of booking confirmation, may direct users to malicious phishing websites where they are prompted to enter credit card information or other sensitive details.